Star Trac Fitness Customer Support
Star Trac support its customers throughout the United States by a network of certified service providers. Product installation, preventive maintenance programs and professional repair services are available through these Providers, who are trained by Star Trac in the maintenance of its treadmills, bikes, Natural Runners and other products. If you have any complaint or query regarding your Star Trac Fitness product, feel free contact on its toll free number from Monday to Friday 6.00 am to 5.00 pm. You can also get your euipment repaired by filling a enquiry form or via email.
Contact Details
Head Office
Address : 4400 NE 77th Avenue, Suite 300 Vancouver, WA - 98662
Phone No :(360) 326-4090 / (888) 678 2476
E-mail : Sales@corehandf.com
Website :https://corehandf.com/
Star Trac Fitness Customer Support Number
North And South America Head Office
Address : 20 Empire Drive, Lake Forest, California – 92630
Phone No : +1 (800) 228-6635
Website :https://corehandf.com/
Brazil Head Office
Address : Rua São Luiz Gonzaga, 1791 Benfica, Rio de Janeiro 20910-063
Phone No : +55 (21) 3722 8200
Website :https://corehandf.com/
Germany Head Office
Address : Fraunhoferstr. 22 82152 Planegg, Germany
Phone No : +49 89 2189800
Website :https://corehandf.com/
Spain Head Office
Address : C/ Fructuòs Gelabert 6 08970 Barcelona, España
Phone No : +34 934808540
Website :https://corehandf.com
UK Head Office
Address : Unit 4, The Gateway Centre High Wycombe, Buckinghamshire HP12 3SU
Phone No : +44 (0) 1494 688260
Website :https://corehandf.com
Asia Pacific Head Office
Address : 25 North 2nd Road, Xinglin, Jimei District, Xiamen, China 361022
Phone No : +86 (0) 592 624 8296
Website :https://corehandf.com
Poland Head Office
Address : Core Health & Fitness Sp. z o.o. Andersia Centre, 1st Floor, Plac Andersa 7, 61-894 Poznan, Poland
Phone No : +48 616 683 855
Website :https://corehandf.com
I purchased a used ST Fitness 8730 Recumbent Bike for Rehab/Physical Therapy for my family member, but it did not come with a manual. Is there a way to get a pdf or copy of the manual for that model?
I need help identifying a professional to repair my star trac 4500. Wires to the display were spliced during a recent move and need to be repaired. I would also like to have the belt replaced. Can you please recommend someone in the Tampa (33647) area? Thank you
My star trac spin bike screen turns on when plugged in to show a Home Screen with a start button however the button is not working.
We have a Star Trac Pro 7600 treadmill that we are currently using and recently we have been hearing a louder than usual sound that was coming from the front of the equipment between the speed range of (3.1-3.5) mps during its operation.
When the speed is increased beyond that range the noise gradually starts to reduce.
Can you offer some advice regarding the increased noise at that speed range and whether it will cause a “shut down” of the equipment operation?I
Thank you.
I have 3 of fitness machines e-tee &trxe treadmill & e-Ube bike and E-ate stepper have stopped working
Hi I wondered if we could have someone sent out to have a look at our machine. It keeps saying key down and we have been unable to fix it even ordering a new button.
i have a star trac 4500 and after changing the belt and powering back on I get a “no stop Key” message on top display and freezes there ??
Just bought a used Startrac E st and previous owner said display doesn’t work. Does this machine require to be plugged into a 120 volt outlet to activate the display.
have a nice day for everyone : i have a Strat rack treadmill. model number is (PRO7600) . after start this treadmill working normal condition . but betwing 30 second operating console auto off and belt also stop . but below PCB (motor control board power has ok V-CON LED is on /SPD LED Is on/ AC LED is on/ MTR LED is on/ MOTOR LED is on. but console is not working.( its like that power off condition.( when running the motor, PWM LED is working continually. Can you offer some advice regarding the problem, thanks you
Please help. I am looking for display touch screen for a Star Trac Ignite 2740 recumbent bike. Please, Please any info would be appreciated. Thanx Joe
My husband bought elliptical couple of years ago.
Last week I was exercising and it broke I was wondering if y’all can Send me a part I replace or replace the whole elliptical. I would really appreciate it if someone can give me a call. Thank
I have a Star Trac Pro 6430 HR Recumbent Bike which makes a clicking sound when peddling. It seems to be coming from the front wheel but I’ve read that it also could be the bearings in the pedals. Do you have an authorized repair person in the Washington DC/Northern Virginia area where I live you could recommend or any ideas on how to troubleshoot and isolate the noise?
Earlier today I was on my recumbent bike and noticed that the gears started skipping, and that led me to believe that maybe I need a new belt. Several hours later, I thought I would try again, and this time the display would not come on which leads me to believe the battery is now dead. So do you think I’m in need of a new battery as well as a new belt? Because of the gears skipping? I really need some advice and go ahead and make the necessary purchases to get my bike up and going again. Please
Hoping you can help with an issue I have with a Star Trac upright bike. I can’t find a serial number plate so cannot advise although the one on the LCB is DC2008442131 if that is any use. The problem was intermittent about a year ago but suddenly fixed itself and has been fine until now. Basically, when starting to pedal the machine it rotates freely but then quickly moves into a high resistance within a second or two making it very difficult to pedal at all. I have checked battery voltage which is 6.5v. Would you be able to… Read more »
Do you have a technician/repair person in the San Francisco Bay Area? Specifically in San Carlos, CA? (Near San Mateo). I have a Star Trac STR treadmill that needs repair.
I received a StarTrac 2000 from a friend of mine, who had used it daily for many, many years, for my wife to use that had sat idle for a number of years in a trailer. When I got the trailer home and unloaded it I found out that the belt had separated. I have no doubt that it still functions fine but still decided to check how much a new one was online and have been having trouble trying to locate one much less a parts catalog or page or anything helpful regarding my simple inquiry. I’m writing this… Read more »